If you can't log in to your account, try resetting your password by following the directions below.
 

How to Reset Your Password

Step 1: Go to the Greenvelope sign in page:
https://www.greenvelope.com/sign-in
 
Step 2: Enter your account email.
 
Step 3: Click the "Forgot your Password?" link. You will receive an email shortly after to reset your password.